Privacy Policy
Last updated: 24 August 2026
Dahua.lk, operated by Unity Infotech (Pvt) Ltd, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, place an order, or use our installation and quotation services in Sri Lanka.
1. Information We Collect
We collect information you provide directly when you create an account, place an order, request a quotation, or request an installation. This includes your name, phone number, email, delivery address, and any order notes you choose to add. We also automatically collect technical data such as your IP address, browser type, device, and pages you visit through cookies and analytics tools.
2. How We Use Your Information
We use your information to process and deliver your orders, arrange installation services, prepare quotations, respond to enquiries, prevent fraud, and improve our website, products, and services. With your consent, we may also send you promotional offers and security updates, which you can opt out of at any time.
3. Sharing of Information
We do not sell your personal data. We share your information only with trusted parties necessary to fulfil your order — for example payment partners, courier and delivery services, and our certified installation technicians. We may disclose information where required by law or to protect our rights, safety, or property.
4. Data Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Cookies & Analytics
We use cookies and similar technologies to keep you logged in, remember your cart and wishlist, and understand how visitors use our site through Google Analytics and similar tools. You can control cookies through your browser settings, but disabling them may affect some features of the site.
6. Your Rights
You may access, correct, or request deletion of the personal information we hold about you. You can also manage your data and delete your account at any time from the Account page. To exercise any of these rights, contact us using the details below.
7. Children’s Privacy
Our services are intended for individuals aged 18 and over. We do not knowingly collect personal information from children. If you believe a minor has provided us with personal data, please contact us and we will promptly remove it.
8. Data Retention
We retain your personal information only for as long as necessary to provide our services, complete transactions, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are typically retained for the period required under Sri Lankan tax and commercial law.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated version on this page with a revised effective date. Continued use of our website after updates constitutes acceptance of the revised policy.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please reach us:
- No 2F-11, 2nd Floor, Unity Plaza Building, No-02 Galle Road, Colombo - 04
- 011 250 1696
- infotechvav@gmail.com